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Have questions or need help?
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If you’re already a member, log in to your account to send us a message.
Call us
Need to talk with a nurse?
1-844-406-2398 (TTY 711)
Call our 24-hour Nurse HelpLine. Get answers to your medical questions anytime, day or night.
Have questions about your benefits?
1-844-406-2398 (TTY 711)
Our Member Services reps are here to help with:
- PCP changes
- ID cards
- Member handbooks
- Understanding your benefits
- Finding a provider near you
- Free translation services
For help with issues accessing pediatric therapy providers, call 844-406-2398 (TTY 711) or email Martha Villalba at maramathavillalbatherapyaccess@simplyhealthcareplans.com.
Save time with online services:
With an online account, you can:
- Change your PCP
- Order or print your ID card
- Email Member Services to ask questions
- Manage your prescriptions